First Option will be closed from 12pm on 24th December 2024 and will reopen at 9am on 2nd January 2025.
General Enquiries: For all enquiries, please email [email protected]. If your query is urgent, please include “urgent” in the subject line to ensure prompt attention. This inbox will be monitored throughout the closure period, except on public holidays.
Loans Department: The loans department will be closed from 24th December 2024 to 10th January 2025. For any loan-related enquiries, please email [email protected] and our team will respond once they return. For urgent matters, please email i[email protected] “urgent” in the subject line.
VISA Card Fraud Service: Our VISA card fraud service will remain operational 24/7 during this period. For any Card Fraud enquiries, call 1300 705 750.